Privacy Policy for QCare

At QCare, we are committed to safeguarding the privacy of our patients and ensuring the confidentiality of their personal and medical information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information obtained from patients and visitors to our medical health center.

Information We Collect

We may collect the following types of information:

1. Personal Information: This includes but is not limited to, your name, date of birth, contact information (address, email address, phone number), and insurance information.
2. Medical Information: We collect medical history, treatment records, test results, prescriptions, and other health-related information necessary for providing medical care.
3. Financial Information: In order to process payments and insurance claims, we may collect billing information such as credit card details or insurance policy numbers.
4. Automatically Collected Information: When you visit our website or use our online services, we may collect certain information automatically, such as your IP address, browser type, and operating system.

How We Use Information

We use the information collected for the following purposes:

1. Providing medical treatment and healthcare services.
2. Processing payments and insurance claims.
3. Communicating with patients regarding appointments, test results, and other healthcare-related matters.
4. Improving the quality of our services and patient care.
5. Complying with legal and regulatory requirements.

Information Sharing

We may share your information with the following entities:

1. Healthcare Providers: We may disclose your information to other healthcare providers involved in your treatment or care.
2. Business Associates: We may engage third-party service providers to perform functions on our behalf, such as billing services or IT support. These providers are required to maintain the confidentiality of your information.
3. Legal Requirements: We may disclose information when required by law or in response to a valid legal request, such as a court order or subpoena.

Security Measures

We take appropriate measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards.

Your Rights

You have the following rights regarding your personal and medical information:

1. Right to Access: You have the right to request access to your medical records and other personal information we hold about you.
2. Right to Correction: You have the right to request corrections to any inaccurate or incomplete information.
3. Right to Withdraw Consent: You have the right to withdraw your consent for the collection and processing of your information, where applicable.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify patients of any material changes by posting the updated policy on our website or other appropriate means.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.